Echo Support - Real-time Customer Support Platform

What is Echo Support?

Echo Support is a cutting-edge, multi-tenant SaaS platform designed to revolutionize customer support for modern applications. Built with modern WebSocket technology, it enables real-time communication between users and support teams across multiple organizations and applications.

Our platform provides an embeddable chat widget that can be seamlessly integrated into any web application, offering instant support capabilities without compromising security or performance.

Powered by Laravel Reverb & Echo

Enterprise-grade real-time communication technology

Instant Responses

Secure & Compliant

Mobile Ready

Multi-tenant

Our Mission

To transform customer service delivery by providing instant, reliable, and secure support channels that enhance user experience and operational efficiency across all organizations and applications.

Connect Users

Bridge the gap between your services and users through instant communication channels.

Ensure Reliability

Provide dependable support infrastructure that organizations can trust for critical communications.

Drive Efficiency

Streamline support operations and reduce response times through modern technology solutions.

Agent Dashboard

Total Assigned

24

Active Tickets

12

Ticket Status

In Progress 100%

Resolved 0%

Performance

Avg Response Time

Excellent

Key Benefits

Discover how Echo Support can transform your customer service operations

24/7 Availability

Round-the-clock support capabilities with automated routing and queue management.

Enhanced Security

Enterprise-grade security measures ensuring data protection and compliance with industry standards.

Rapid Deployment

Quick integration with existing systems through simple embed codes or API connections.

Scalable Infrastructure

Grow from small teams to enterprise-level support operations without infrastructure changes.

Customizable Branding

Match the chat widget to your application's branding with colors, logos, and styling options.

Analytics & Reporting

Comprehensive insights into support performance, response times, and user satisfaction metrics.

Platform in Action

See how Echo Support works from both agent and user perspectives

Ticket Management Dashboard

Live Chat Interface - Agent View

Customer Chat Widget - User Experience

Complete Platform Overview

This preview demonstrates the complete Echo Support experience - from the comprehensive agent dashboard for managing tickets and monitoring performance, to the real-time chat interfaces where support teams engage directly with users through our seamlessly embeddable widget.

How to Get Started

Begin your journey with Echo Support in just a few simple steps

1

Contact Us

Reach out to our team to discuss your specific requirements and setup needs.

2

Configure Widget

Customize your chat widget with branding, colors, and operational settings.

3

Integrate

Add the embed code to your application and configure your support team access.

4

Go Live

Start providing real-time support to your users immediately.

Ready to Transform Your Support Experience?

Join organizations everywhere in delivering exceptional real-time support to your users and customers.

Support Team Login